mnl63 Privacy Policy – How We Collect, Use & Protect Your Data
At mnl63, your personal information is handled with care and transparency. This Privacy Policy explains what data we collect, why we collect it, how we store it securely, and what rights you have as a registered player on our Philippines-focused online gaming platform. Please read this policy carefully before creating an account or using any feature of mnl63.pro. By registering and using the platform, you confirm that you have read and understood how your data is handled as described below.
1. Information We Collect
When you register and use the mnl63 platform, we collect several categories of personal information to provide you with a safe, functional, and personalised gaming experience. The types of data we collect include the following:
- Account information: Your full name, date of birth, email address, username, and password (stored in encrypted form) provided during registration.
- Identity verification data: Government-issued identification documents submitted when verifying your account, as required for responsible gaming and anti-fraud compliance.
- Payment information: Philippine Peso (PHP) transaction records, e-wallet account references (such as GCash or Maya account identifiers), and bank transfer details used to process deposits and withdrawals. We do not store full card numbers or complete bank account credentials on our servers.
- Device and browser data: IP address, device type, operating system, browser version, screen resolution, and mobile network information collected automatically when you access mnl63.pro or the mnl63 mobile application.
- Usage data: Pages visited, games played, bet history, session duration, click patterns, and feature interactions within the platform.
- Communications data: Messages sent to our support team, feedback submitted, and any correspondence related to your account.
All information collected is limited to what is necessary for the purposes described in this policy. mnl63 does not collect sensitive personal information — such as health data, political opinions, or biometric data — unless explicitly required by law or regulatory authority in the Philippines.
2. How We Use Your Data
mnl63 uses the personal data we collect solely to operate the platform effectively, maintain legal compliance, and deliver a secure gaming environment for Filipino players. Specifically, we use your data for the following purposes:
- Account management: To create, verify, and maintain your player account, including processing login requests, password resets, and account security alerts.
- Payment processing: To facilitate deposits and withdrawals in Philippine Peso through local payment providers, and to maintain accurate transaction records.
- Identity verification and fraud prevention: To confirm your age, verify your identity, detect suspicious activity, and prevent unauthorised access or financial fraud.
- Personalisation: To tailor your platform experience based on your gaming preferences, browsing history within the platform, and regional settings relevant to the Philippines market.
- Customer support: To respond to your queries, resolve account issues, and improve our support processes based on interaction history.
- Legal and regulatory compliance: To meet obligations under applicable laws and regulations governing online gaming operations serving the Philippines, including record-keeping and reporting requirements.
- Platform improvement: To analyse usage patterns, test new features, and fix technical issues to continuously enhance performance and user experience.
We do not use your personal data for any purpose that you would not reasonably expect given the nature of an online gaming platform. We will never sell your personal data to third parties for their own marketing or commercial purposes.
3. Cookies & Tracking Technologies
mnl63 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to help us understand how players interact with the site and mobile application. A cookie is a small text file stored on your device when you visit a website, and it allows the site to recognise your browser on subsequent visits. We use the following categories of cookies:
- Essential cookies: Required for the platform to operate — these enable login sessions, account security tokens, and basic navigation. These cannot be disabled without breaking core functionality.
- Functional cookies: Remember your language preference, display settings, and regional configurations relevant to the Philippines market, so you do not need to re-enter them on each visit.
- Analytics cookies: Collect anonymised data on how pages are used, which features are most accessed, and where technical errors occur, helping us improve the platform over time.
- Security cookies: Help detect and prevent fraudulent login attempts, bot activity, and unusual account behaviour.
Most modern browsers allow you to manage or block cookies through their settings. However, disabling essential cookies will prevent you from logging in or using core platform features. mnl63 does not use third-party advertising cookies or cross-site tracking technologies that share your data with ad networks or external marketing platforms.
4. Data Storage & Security
All personal data collected by mnl63 is stored on secure servers using industry-standard encryption protocols. Access to player data is strictly limited to authorised personnel who require it to perform their specific operational or compliance duties, and all such access is logged and audited regularly. We implement technical and organisational security measures including encrypted data transmission (TLS/HTTPS), password hashing, firewall protection, and regular security assessments to reduce the risk of unauthorised access, data loss, or breach. Payment-related information — including PHP transaction references and e-wallet identifiers — is handled in accordance with applicable payment security standards, and full financial credentials are never stored directly on mnl63 servers. While we take every reasonable precaution to protect your data, no online system can guarantee absolute security; in the event of a data breach that poses a risk to your rights, we will notify affected users and relevant authorities as required by applicable law. We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law — after which data is securely deleted or anonymised.
5. Sharing Data with Third Parties
mnl63 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited and necessary data with the following categories of trusted service providers who assist us in operating the platform, under strict data processing agreements that require them to protect your information in accordance with applicable law:
- Payment processors: Local Philippine payment providers (such as GCash, Maya, and bank transfer networks) receive the transaction data needed to process your deposits and withdrawals in PHP.
- Identity verification providers: Third-party services may assist in verifying government-issued identification documents as part of our age and identity verification process.
- Platform technology providers: Game content providers and platform infrastructure partners may receive anonymised or session-level usage data to deliver game services and maintain uptime.
- Legal and regulatory authorities: We are required by law to share certain information with relevant Philippine regulatory bodies, law enforcement agencies, or courts when legally obligated to do so.
Any third party that receives data from mnl63 is contractually prohibited from using it for any purpose other than the specific service they provide to us. We do not share your personal data with advertisers, data brokers, or marketing agencies under any circumstances.
6. Your Rights Over Your Personal Data
As a registered user of the mnl63 platform, you have the following rights with respect to your personal data, subject to applicable law and our legal obligations:
- Right to access: You may request a copy of the personal data we hold about you at any time by contacting our support team.
- Right to correction: If any of your personal information is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly in your account settings, or contact support for information that requires manual review.
- Right to deletion: You may request that your personal data be deleted, subject to any legal retention obligations we must fulfil. Note that if you have pending transactions or open disputes, we may be required to retain relevant records until those matters are resolved.
- Right to restrict processing: You may request that we limit how we use your data in certain circumstances, such as while a correction request is being reviewed.
- Right to data portability: Where technically feasible, you may request that we provide your personal data in a structured, machine-readable format.
- Right to object: You may object to specific uses of your data, including any processing for analytics purposes, where we rely on legitimate interest as our legal basis.
To exercise any of these rights, please contact our support team using the email address listed in the footer of every page on mnl63.pro. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable data protection law.
7. Protection of Minors
mnl63 is strictly an 18+ platform and does not knowingly collect personal data from anyone under the age of 18. During the registration process, all users are required to confirm their date of birth, and accounts are subject to age verification checks in line with responsible gaming standards applicable to the Philippines market. If we discover or have reason to believe that a registered account belongs to a person under 18, that account will be suspended immediately, the associated data will be reviewed, and any deposits will be handled in accordance with our account closure policy. We strongly encourage parents and guardians to use parental control tools and to monitor their children's online activity to prevent minors from accessing age-restricted content. If you believe that a minor has registered on our platform or that their personal data has been submitted without appropriate consent, please contact our support team immediately using the contact details in the footer of mnl63.pro and we will act on your report without delay. The protection of minors is a priority for mnl63, and we work actively to ensure our platform remains inaccessible to underage individuals.
8. Updates to This Privacy Policy
mnl63 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, the services we offer, applicable law, or feedback from users and regulatory guidance relevant to the Philippines. When material changes are made, we will notify registered users via their registered email address or through a prominent notice on the platform, and the effective date at the top of this page will be updated accordingly. We recommend reviewing this page periodically — particularly before making significant deposits or submitting sensitive personal information — to stay informed about how your data is being handled. Your continued use of the mnl63 platform after any posted updates constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should discontinue use of the platform and contact our support team to discuss your account. Minor updates that do not materially affect your rights — such as wording clarifications or corrections of typographical errors — may be made without specific advance notice.
9. How to Contact Our Support Team
If you have any questions, concerns, or requests related to this Privacy Policy or how mnl63 handles your personal data, please contact our support team directly. We are committed to responding to all privacy-related enquiries promptly and in a helpful manner. You can reach us using the email address listed in the footer of every page on mnl63.pro — please include your registered username and a clear description of your request so we can assist you as efficiently as possible. For requests related to data access, correction, or deletion, please allow up to 14 business days for us to process your request fully, as some cases may require identity verification before we can act. If you are not satisfied with the response you receive, you have the right to escalate your concern to the relevant data protection authority or regulatory body in the Philippines. Our support team is also available to assist with general account queries, responsible gaming support, and any platform-related concerns — visit our FAQ page for answers to the most common questions, or contact us directly for anything that is not covered there.
Questions About Your Privacy?
Our FAQ covers the most common questions about accounts, data, and platform security. You can also reach the mnl63 support team directly using the contact details in the footer below.